How do I configure my child’s e-mail account?

Firstly, you should have an account created on a general mail service provider, like Gmail, Outlook, Yahoo or alternatively, with your Internet Service Provider or Telecommunications Provider if such a feature is available. Please consult their Support Services to obtain the following configurations: POP3 Settings, IMAP Settings, SMTP Settings. These settings should detail user and password, server names, security protocols and their respective ports.

An example of this would be a Gmail account:

User: name@gmail.com

Password: ******

POP3 (incoming) Server: pop.gmail.com

POP3 port: 995

POP3 Secure Protocol: SSL

or

IMAP (incoming) Server: imap.gmail.com

POP3 port: 993

POP3 Secure Protocol: SSL

 +

SMTP (outgoing) Server: smtp.gmail.com

SMTP port: 465

SMTP Secure Protocol: SSL

Once you have these settings, go to Magic Desktop and click on “Communicate” on your program menu.

Then click “More…”, followed by “Settings”

Move to the “Account” tab and input the visible sender name in messages and insert the e-mail address you are going to use.

Skip to “Incoming Mail” and input your Mail server if POP3, but if you are using IMAP instead, check the respective box before you input it. Under “Credentials” input your account user and password.

Move to “Outgoing Mail” and input your SMTP mail server. Generally most providers will demand authentication to send messages, so check “My server requires authentication”. The details will surely be the same, so click on “Copy from incoming mail server settings” and these will be automatically filled in.

Finally, go to “Advanced Options” and input the ports you’ll need for each server and check the required protocol on each. Leave the Timeout as is, unless your provider specifically asks you to extend the timeout threshold. Click “Finish”.

You will be prompted to send a test message. Accept this prompt and Magic Mail will check if your settings are correct.

A pop-up may appear if something’s wrong. Click on it and check the error message and google it. The error type will provide indication on what the problem is so you can correct the problem or report to your Provider if there is something wrong with your account that you cannot determine.