To ensure Magic Desktop functions correctly, including receiving updates, accessing online content, and utilizing its features, it requires access to specific domains on the internet. If your network uses strict firewall rules or DNS filtering, you will need to allow access to the following domains and all their subdomains:
- easybits.com
- easybits.net
- magicdesktop.com
- magicdesktop.net
- magicdesktop.app
Instructions for System Administrators
To configure your network devices (DNS server, firewall, content filter, etc.) to permit access for Magic Desktop, please add rules to whitelist or allow traffic to the domains listed above.
For Firewalls and Content Filters
Create outbound rules that permit TCP and UDP traffic on ports 80 (HTTP) and 443 (HTTPS) to the specified domains. To cover all subdomains, you may need to use wildcard entries, depending on your device's syntax. Common wildcard formats include *.easybits.com, *.easybits.net, etc.
For DNS Filters
Configure your DNS server or filtering service to resolve DNS queries for these domains and all their subdomains without blocking. Again, wildcard entries (e.g., *.easybits.com) are typically used to include all subdomains.
Ensuring these domains are accessible is crucial for Magic Desktop to connect to its services, verify licenses, download updates, and provide the full user experience.
If you continue to experience network-related issues with Magic Desktop after configuring these rules, please ensure no other network policies or security software on the local machine are interfering with the connection.
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