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  1. Magic Desktop Support
  2. FAQ
  3. Magic Desktop (older versions)

Magic Desktop (older versions)

  • Why do I only see a blank screen when I try to use your Online Activities?
  • How do I enter and save passwords on websites on Magic Browser?
  • I am stuck in Magic Desktop. How do I exit?
  • Why does Magic Desktop load automatically every time Windows starts? How do I change this?
  • I keep losing my license information when I start the PC, how can I solve this?
  • I’m using the proper settings in mail, including the ports but I’m still getting authentication errors in Magic Mail.
  • I do not trust a specific website in your listings. What should I do?
  • Some of the applications in Magic Desktop do not work properly in Windows 8, what should I do?
  • Why Magic Desktop setup files are considered a virus by my anti-virus program?
  • How do I reinstall Magic Desktop?
  • Magic Desktop will not start anymore, what happened?
  • My camera does not work in Rainbow?
  • There is no sound when recording in Magic Desktop?
  • How do I add a website to my kid’s whitelist?
  • Some of the icons are cut-off and the applications do not fit on screen, what’s wrong?
  • I cannot access the internet. What’s wrong?
  • When I try to print something, nothing comes up, what’s wrong?
  • Can all my children use Magic Desktop on the same computer?
  • Can I configure any email account with Magic Desktop?
  • How do I change the language of Magic Desktop?
  • I want (or don’t want) Magic Desktop starting automatically with Windows. What do I do?
  • I forgot my Master Password, what can I do?
  • I have already purchased Magic Desktop 3.0 Premium. Can I upgrade to the latest version of Magic Desktop?
  • I upgraded to Windows 8 and got a notification that Magic Desktop is not compatible. What should I do?
  • Can I install Magic Desktop on more than one computer?
Magic Desktop Support